How does covering the processing fee work?
When you choose this option a small percentage is calculated and added to your total donation. The fee depends on the amount of your donation and the payment method, and will be shown to you before final checkout. You will have the option to remove the processing fee option before submitting your final transaction.1
The full amount of your donation plus the processing fee is deposited to the organization's bank account.
If your donation is for a tax-deductible purpose, the full amount of your donation plus the processing fee is reported as such on your contribution history.
Selecting this option helps your charitable organization and does not reduce or impact any rewards points or promotional programs offered by your credit card or bank.
Examples:
Credit Cards : 3.45% + $0.50
Donation amount: $100
Processing fee: $3.95
Total donation charged to your card: $103.95
Amount eligible for tax-deduction and bank rewards: $103.95
ACH Electronic Check : 0.4% + $0.50
Donation amount: $100
Processing fee: $0.90
Total donation debited from your bank: $100.90
Amount eligible for tax-deduction and bank rewards2: $100.90
1Organizations may require the processing fee be covered for certain types of transactions, such as program fees and tuition. In this case, the fee will be applied automatically and cannot be removed at checkout. 2As with all tax-deductible donations, taxpayer eligibility and IRS guidelines apply.
We're excited to introduce GC Guru to our platform. The Guru is an AI-based chat tool that will allow you to ask questions, and receive plain text responses (as well as links to our Knowledge Center as applicable).
Over the last four months we've had the Guru learn everything it can about GiveCentral - donor-facing and administrator-facing - in order to help you find answers to your questions faster, at any time of day. As more and more people provide feedback, the Guru will also be able to refine its responses.
Not only can the GC Guru help answer FAQs about GiveCentral, but it can also help your organization compose emails and communications to your community-base. It will tell you exactly where to drop in our GC SmartLinks and guide you through the send process.
Below are some ideas on how to get started interacting with the Guru!
1. How do I reconcile GiveCentral with my bank statement?2. What is a deposit report by MID?3. Can I reset a donor's password?4. Help me write an email to my donors for Easter5. Please help me create a new event
Our goal at GiveCentral is to provide industry-leading fundraising tools to our clients. As we continue to innovate, the GC Guru will continue to be able to help support your organization learn how to use the tools made available.
